Realtime Assistance SA has built an approach to project management based on three pillars.

First, Choosing our most qualfied, experienced and trusted people as Project Managers. To ensure that they understand both mechanisms of successful product delivery and project business goals.

Second, we believe that an experienced and motivated team is the key to productivity, so our HR strategy consists to give our employees opportunities to learn and as well as new challenges to complete.

Third, Learning experience and best practices from previous projects has allowed us to build optimal processes that automate routine activities, allowing teams to focus on important issues.